Finding out your serial number’s support expiry date However, if you wish to use a release of Merge having a build date after your serial number’s support expiry date, you will first need to renew support to obtain a replacement serial number. Your serial number only allows you to use releases of Merge having a build date that is earlier than your serial number’s encoded support expiry date.Įven if you do not renew upgrade/support entitlement, you can therefore carry on using releases of Merge with a build date earlier than your serial number’s support expiry date. This is the date when your entitlement to upgrades and support expires. This is often earlier than the release date (shown in the release notes), which is the date when the release was first made available to the public.Ī support expiry date is encoded within your Merge serial number. The build date for a release (shown on the download page) is the date when the product’s executables and installer were created. You will need to renew support if you wish to access technical support, or if you wish to be able to use releases of Merge made after your support expired.Ībout build dates, serial number support expiry dates, and upgrade/support entitlement renewal.Your current Merge installation will remain fully-functional whether or not you renew (and you can continue to install your existing version of Merge on new machines).You can choose whether to renew support (which includes entitlement to upgrade to new versions of your product) for another year.Once your included period of support has expired:
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